VPSD has released its December 2025 Monthly Report

The Villages Public Safety Department (VPSD) has released its December 2025 Monthly Report, reflecting sustained operational performance, consistently high call volumes, and continued progress toward long-term response time objectives as our community continues to expand.

During November 2025, VPSD responded to a total of 2,465 incidents. Of these, 1,717 were emergency medical service (EMS) calls and 748 were fire-related responses. These figures underscore the increasing demand placed on public safety services as The Villages grows both geographically and in population.

Despite this demand, the department maintained stable response time performance. Fire units arrived on scene within eight minutes for 70 percent of calls, while EMS units achieved an eight-minute response on 65 percent of incidents. Response times are influenced by several factors, including call volume, a service area that exceeds 90 square miles, and ongoing development throughout the community.

In November, VPSD completed 1,469 patient transports. Average response times were 7.5 minutes for high-acuity medical calls and 7.6 minutes for moderate- to low-acuity calls, reflecting consistent performance across all levels of medical demand.

Advanced care delivery remains a priority for the department, highlighted by the continued success of the Mobile Stroke Treatment Unit (MSTU). Since its deployment, the MSTU has responded to 890 calls, resulting in 35 patient admissions and numerous life-saving interventions. These include the administration of clot-busting medications and support for mechanical thrombectomy procedures. Providing critical stroke treatment in the field allows patients to receive care sooner, significantly improving outcomes and reducing long-term impacts.

The department also reported progress in reducing hospital offload times. Through ongoing collaboration with area healthcare facilities, delays have been minimized, allowing ambulances to return to service more quickly and improving overall system availability. VPSD continues to closely monitor Ambulance Utilization Hours (UHU) to maintain system resiliency and prevent unit saturation during peak demand periods.

Training remains a cornerstone of operational readiness. All personnel training is tracked through a digital system, ensuring accountability, regulatory compliance, and continuous professional development across the department.

We are committed to protecting life, property, and the environment while adapting to the evolving needs of our community. Residents are reminded to dial 9-1-1 in any emergency, and I extend my sincere appreciation for the continued trust and support of the community we are honored to serve.