VPSD Monthly Report – February 2025

As we move through the second half of 2025, the Villages Public Safety Department (VPSD) continues to enhance operational readiness, strengthen community partnerships, and make critical improvements to facilities and staffing. Here’s a summary of key updates from August data:

Emergency Response & Performance

August 2025 Incidents:

• Total: 2,336

• 75% were Emergency Medical Services (EMS)-related.

• 25% were fire or fire-related incidents.

Ambulance Response Statistics for August 2025:

• Critical/High Acuity Calls: 6.8 min average response time.

• Moderate/Low Acuity Calls: 6.7 min average response time.

• Total August Transports: 1,376.

FYTD Ambulance Response Statistics:

• Critical/High Acuity Calls: 6.6 min average response time.

• Moderate/Low Acuity Calls: 7.1 min average response time.

• Total FYTD Transports: 15,468.

Response Time Goal:

• First-unit arrival: 5:20 (pending full staffing & new stations).

• Fire Units: 77% of calls responded to within 8 minutes.

• EMS Units: 71% responded within 8 minutes.

System efficiency remains a priority, with ambulance utilization on track to remain below 30% Unit Hour Utilization (UHU). Hospital offload times have improved through continued facility cooperation.

Incident Highlights

• Community Engagement Events: Hometown Heroes Gala, 9/11 Remembrance Ceremony at Veterans Memorial Park, and Class 2503 Pinning Ceremony.

• Personnel Recognition: VPSD staff honored for their service at regional events.

Station & Fleet Updates

Capital Improvement Projects (FY 25/26):

• Station 51: Remodel.

• Station 44: Roof replacement.

• Station 45: Minor interior renovation.

• A/C Replacements: Stations 42, 44, 45.

Program Development

VPSD received a $150,000 Drone Grant for the Unmanned Aircraft Assistance Program, enhancing:

• Fireground and hazardous material reconnaissance.

• Search & rescue/disaster response.

• Prevention inspections & pre-incident planning.

• Confined-space operations.

• Proof-of-concept medical logistics (blood/supply delivery).

Staffing Updates

New positions established:

• Division Chief of Operations.

• EMS Training Lieutenant.

• Fire Training Lieutenant.

• Logistics Technician.

These additions support operational efficiency and strengthen training capacity as VPSD continues to expand.

Looking Ahead

• Continued focus on meeting accreditation standards by tracking turnout, processing, and travel times at both average and 90th percentile.

• Emphasis on staffing, facility upgrades, and program innovation to help achieve the 5:20 response goal and sustain system efficiency.